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Quality and safety management for aviation organisations

Quality systems, safety management systems, manuals and SACAA compliance support, from an airline transport pilot, flight instructor and lead aviation auditor with 26 years in the industry.

For flight schools, air operators, maintenance organisations and aviation businesses across South Africa.

Quality, safety and the paperwork that proves both

QSM Aviation builds the systems an aviation organisation needs to operate safely and stay compliant, and writes the documents the regulator wants to see.

  1. Quality assurance and compliance

    A quality system that finds problems before an inspector does.

    • Quality Management Systems (QMS)
    • Internal audits and compliance monitoring
    • Regulatory compliance assessments
    • Corrective action reports and follow-up
    • Audit preparation and support
    • Quality assurance oversight
  2. Safety management

    A safety management system your people use, not one that sits on a shelf.

    • Safety Management Systems (SMS)
    • Hazard identification and risk assessments
    • Safety policies and procedures
    • Safety investigations
    • Safety Performance Indicators (SPIs)
    • Management of Change (MOC)
  3. Aviation manuals and documentation

    Manuals written around how your organisation actually operates, and the regulations that apply to it.

    • Training and Procedures Manuals (TPM)
    • Operations Manuals
    • Safety Management Manuals
    • Quality Manuals
    • Compliance matrices
    • Standard Operating Procedures (SOPs)
    • Forms, checklists and supporting documentation
  4. Consultancy and regulatory support

    Help with the SACAA, from the first application to the last finding.

    • SACAA application support
    • Regulatory compliance guidance
    • Preparation for SACAA audits and inspections
    • Management of Change documentation
    • Maintenance planning support
    • Regulatory correspondence and liaison

Professional quality and safety management, without the cost of full-time appointments

QSM Aviation provides smaller aviation organisations with ongoing oversight, practical guidance and compliance support to keep their management systems effective and up to date.

Contract quality management
Outsourced quality management for smaller aviation organisations.
Contract safety management
Ongoing SMS administration and safety oversight.
Internal audit services
Scheduled, independent internal audits, with findings tracked to closure.
Manual review and updating
Your existing manuals kept in line with each regulatory amendment.
Risk management
Organisational risk profiles and operational risk assessments.

How a manual gets written

From what you have now to a manual that is approved and stays current.

  1. Review

    Your current manuals, procedures and records are checked against the Civil Aviation Regulations and SA-CATS that apply to you.

  2. Draft

    The manual is written around how your organisation really operates, with a compliance matrix showing where each requirement is met.

  3. Your review

    You and your post-holders read it through. Changes are made until it describes your operation accurately.

  4. Submission

    Support with the SACAA submission and with any findings or questions that come back.

  5. Kept current

    Amendments when the regulations change, or when your operation does.

Salome Maree

Aviation experience. Professional integrity. Service excellence.

With 26 years of experience in the aviation industry, Salome Maree brings extensive practical knowledge of flight operations, aviation training, quality assurance, safety management, regulatory compliance and technical documentation.

As an Airline Transport Pilot, Grade II Flight Instructor and qualified Quality Assurance Manager, Safety Manager and Lead Aviation Auditor, she understands the operational and regulatory demands of the aviation industry.

Through QSM Aviation, she is committed to providing practical, professional and tailored quality, safety and compliance solutions that go beyond simply meeting regulatory requirements.

Qualifications

Salome Maree

  • Airline Transport Pilot
  • Grade II Flight Instructor
  • Quality Assurance Manager
  • Safety Manager
  • Lead Aviation Auditor

26 years in aviation

Tell us what your organisation needs

A new manual, an SMS that needs work, an inspection coming up, or someone to manage quality and safety month to month. Describe it here and Salome will come back to you.

Call
081 896 5059
WhatsApp
Send a message
Email
salome@qsmaviation.co.za

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